Make transformation programmes work. We help leaders tighten scope, clarify decision rights, and build a delivery cadence that holds when priorities shift.

Generative AI rarely fails loudly. It fails fluently. The real risk is not hallucinations, but persuasive outputs travelling through workflows without ownership, controls, or escalation paths. This article introduces a Decision Accountability model to govern AI as a fallible participant in your operating model.

Over 25 years, the music industry has been an early-warning system for digitisation, platform power, and now generative AI.

Will today’s corporate device fleets be able to keep up with the AI that is coming, or headed for a painful upgrade gap?